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ICF 11 Core Competencies
Coach:__________________________________ Client:______________________________
Observer:________________________________ Date:_______________________________
A. SETTING THE FOUNDATION
Meets ethical guidelines and professional standards:
ICF standards of conduct, ethics, communicates coaching from therapy, refers if needed, communicates cleanly, enjoys the client, shares what is there.
Establishes the coaching agreement:
Discusses coaching relationship - fees, logistics, scheduling, client and coach responsibilities, establishes match, relishes truth, respects client's humanity, communicates cleanly.
B. CO-CREATING THE RELATIONSHIP
Establishes trust and intimacy with client:
Genuine concern, integrity, clear agreements, respect, supports, champions, asks permission in sensitive areas.
Coaching presence:
Open, flexible, intuitive, takes risks, light, uses humor, comfortable with discomfort, relishes truth, shifts perspectives, experiments, respects humanity, recognizes perfection.
C. COMMUNICATING EFFECTIVELY
Active listening:
Client's agenda, hears concerns, tone, body language, mirrors, paraphrases, bottom lines, gets to real issue, no attachment, accepts frameworks, curious.
Powerful questioning:
Clarifiers, provocative questions, open-ended questions, questions to move forward, curious, hones in on what's most important.
Direct communication:
Clean communication, provocative questions, clean, direct, offers perspectives, restates objectives, uses metaphors and analogy, expands best efforts.
D. FACILITATING LEARNING AND RESULTS
Creates awareness:
Integrate, evaluate, interpret, doesn't get hooked on client's story, inquire for clarity, identifies frameworks, introduces new frameworks, elicits greatness, expands efforts, champions.
Designs actions:
Brainstorming, learning, supportive environment, enters new territories, champions, provocative questions, elicits greatness, expands best efforts.
Planning and goal setting:
Designs supportive environments, enters new territories, learning, expands best efforts.
Manages progress and accountability:
Expands best efforts, champions, holds client's Agenda, reviews plans, strategies, evaluates, shifts course if necessary, holds big Agenda and detail little agenda, models skills for learning, shares what is there.
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